1. Account Intake & Review: We gather all necessary documents (BOLs, rate
confirmations, invoices) and verify the claim details for accuracy and compliance.
 

2. Immediate Debtor Contact: Our team initiates direct, professional contact with the
debtor — phone, email, and written demand — within 24 hours of account placement.
 

3. Negotiation & Resolution: We apply firm, strategic pressure while maintaining
professionalism. Our goal is full payment, not settlement — unless authorized by you.
 

4. Legal Forwarding (if necessary): If resolution stalls, we escalate. Through our
extensive network of transportation attorneys, we forward the case for legal action in
the debtor’s jurisdiction.
 

5. Ongoing Updates & Transparency: You stay informed every step of the way with
regular updates and access to our team for status checks or questions.
 

6. Recovery & Remittance: Upon successful recovery, we promptly remit your funds per
agreed terms. No recovery? No fee.